To ensure that your experience at Coastal Glow is seamless and stress-free, here are a few important policies to keep in mind. These guidelines help me provide the best service possible and keep things running smoothly for everyone.
Outline the timeframe clients must adhere to if they wish to cancel or reschedule appointments without penalty. Example: "Please provide 24-hour notice for cancellations or rescheduling to avoid a cancellation fee.
Explain the policy for clients who miss appointments without notice. Example: "No-shows will be charged 50% of the service cost.
Clarify whether refunds are offered for services or products, including any conditions. Example: "Services are non-refundable, but we are happy to address any concerns you have about your treatment.
If required, include details about deposit policies for booking, whether they are refundable, and when they apply. Example: "A deposit of $50 is required for all appointments and will be applied to the service total.
M-F: 10am-4pm
Sat: 9am-12pm
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